FAQ
Common questions
- What day does the bread arrive?
- You choose a delivery day when you subscribe. Want two loaves a week? Pick two days, or the same day if you want both together. Baked that morning and delivered the same day.
- Can I skip a week?
- Yes. Log in to your account and skip the next week, or pause if you are away for longer.
- Do I have to take extras every week?
- No. The sourdough loaf is the standing order. Catherine's milk loaf, Simple Dimples, cookies and cinnamon rolls are extras - add them when you subscribe, or change them later in your account.
- How do I change my order?
- Log in to your account to update loaves, delivery days, milk loaf, Simple Dimples, cookies and cinnamon rolls, skip a week, pause, or change your address and phone number.
- How do I pay?
- For now, requesting a subscription is an enquiry. We will confirm payment details when we write back about your first drop.
- Is the bread suitable for freezing?
- Yes. Slice the loaf once it is fully cool, freeze, and toast from frozen. Cinnamon rolls reheat well in a low oven.
- Do you deliver everywhere?
- Local weekly deliveries. If you are unsure whether your postcode is on the round, send a note on the contact page.